Not THAT President. It's me, Dave Bourdeau, President of Tombstone Trading Company, Inc. As I relax at home for the first time in over a week, I think of things that I should have said but have not.
First, I need to thank Jason Turcotte, our fearless leader (aka, Manager). Thinking back to when I graduated from Providence College, I took on my first management position, running the family business. Within six months, we were suffering through the oil embargo of 1973 and heading into deep recession. I remember my father, my mentor, telling me "Anyone can manage a business during good times, but only a true manager can shine when things are difficult and challenging." Let's just say that Jason has been our "beacon"!
Next, I want to recognize my wife, Nancy. She has come out of retirement to perform any and every task asked of her. This is no surprise to me. Nan is the love of my life, my partner and my best friend. She has had my back though good times and bad for over 45 years and has been irreplaceable for any success I have ever had.
Lastly, to our many customers, both old and new. Thank you so much for the support and cooperation during these difficult times. The three of us have handled hundreds of people in the shop and many more on the phone over the last ten days. My regret is that we have not been able to maintain the level of customer service we have always strived for. In an effort to make our inventory available to people, and to keep everyone as safe as possible, we have enacted some rather Draconian protocols. These are not intended to offend, but to handle numbers customers as safely as possible.
Out of literally hundreds of people, I can only think of a small handful that have taken exception to this process. "Incredible" is the only way to describe the cooperation and response we have received from you, our valued customers. Thank you so much!
On Monday, March 23rd, Jason and I will be reviewing our inventory and checking on restocking possibilities.
On Tuesday morning the 24th, by 10:00am, Jason will announce on our website and related social media platforms how we will move forward in an effort to serve you.
David P. Bourdeau
Tombstone Trading Company, Inc.